Terms & Conditions
DaCart

Effective Date: 01/05/2026

1. Acceptance of Terms
By using any service provided by DaCart, the customer agrees to be bound by these Terms and Conditions. By proceeding with our services, the customer confirms that they have read, understood, and accepted these Terms in full. Continued use of our services constitutes ongoing acceptance.

2. Scope of Services
DaCart provides courier and logistics services, including but not limited to:
Shipping route, e.g, USA to Jamaica
Air freight / Sea freight / both
Assisted online shopping and payment services (if applicable)
Warehousing and package handling
Pickup / Drop-off / mobile delivery options
Delivery via third-party courier services where applicable
DaCart reserves the right to modify, suspend, or discontinue any service at its discretion without prior notice.

3. Shipping Schedule
DaCart ships approximately three (3) times per week. All shipping schedules are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier schedules, inspections, weather conditions, or other factors beyond our control.

4. Service Areas
DaCart services the following locations:
1. Kingstion
2. Spanish Town
3. Portmore
Delivery outside these areas may be facilitated through third-party couriers at the customer’s expense.

5. Responsibility, Risk & Liability
All shipments are transported at the customer’s own risk.
DaCart assumes zero liability for loss, damage, delay, or errors related to shipments.
Responsibility, where applicable, begins [when the package reaches the warehouse / at pickup] and ends once the package is handed over to third-party carriers, customs authorities, or delivery partners.
DaCart is not responsible for:
1. Vendor errors
2. Incorrect information provided by customers
3. Packages lost or misdelivered before reaching our warehouse
4. Delays, losses, or damages caused by third parties

6. Packaging & Fragile Items
DaCart is not responsible for damage caused by improper or insufficient packaging by vendors, senders, or customers.
Fragile items, including electronics, glass, liquids, cosmetics, or breakable goods, are shipped at the owner’s risk, regardless of packaging method.

7. Prohibited & Restricted Items
Customers are responsible for ensuring all items shipped comply with local and international laws.
Prohibited items include, but are not limited to:
1. Illegal drugs or controlled substances
2. Firearms, ammunition, or weapons
3. Counterfeit or replica goods
4. Pornographic or obscene materials
5. Perishable foods
6. Live animals
7. Cash, cheques, or negotiable instruments
Any prohibited item may be confiscated, disposed of, or surrendered to authorities without refund. [BUSINESS NAME] assumes no liability for seizures, fines, or penalties.

8. Customs, Duties & Fees
Customers are responsible for all customs declarations, duties, taxes, and government fees.
DaCart assumes no liability for delays, inspections, seizures, or penalties imposed by customs authorities.

9. Assisted Online Shopping Services (if applicable)
For assisted online shopping services:
1. Full payment must be deposited in advance
2. Customers must confirm item details before purchase
3. Payments may be [refundable / non-refundable] once the purchase is made.
DaCart is not responsible for vendor errors, delays, cancellations, incorrect items, or sizing issues.
All refund or exchange matters remain between the customer and the vendor.

10. Payments
Accepted payment methods include:
Bank Transfer
Cash
All payments must be settled in full before processing. Payments are non-refundable once service or shipment processing begins.

11. Claims & Complaints
All claims must be submitted in writing via support email ([email protected]) within 24 -48 hours of notification or receipt.
Supporting documentation, such as invoices and photographs, may be required.
WhatsApp messages do not constitute official claims.

12. Storage & Uncollected Packages
Packages not collected within 28 days of notification may incur a $200 storage fee.
Packages uncollected after 28 days may be auctioned, donated, or disposed of to recover storage and administrative costs. Customers remain responsible for all outstanding charges.

13. Cancellations
Cancellations must be requested 24-48 hours before the scheduled service, where applicable. Cancellation fees may apply. DaCart reserves the right to cancel services at its discretion.

14. Amendments
DaCart reserves the right to update or amend these Terms and Conditions at any time. Changes take effect immediately upon posting.

15. Entire Agreement
These Terms and Conditions constitute the entire agreement between DaCart and the customer and supersede all prior agreements or understandings.